Refund & Cancellation Policy

We follow a transparent and fair refund policy.
Since our services involve time, effort and documentation, refunds can be issued only under certain conditions.

Refund Not Applicable (No Refund Cases)

Refund is NOT applicable if:

  • Work has already started
  • Documents have been submitted on the portal
  • Application has been processed
  • Client delays or fails to submit required documents
  • Government portal rejects the application due to incorrect documents provided by the client

Refund Applicable (Partial Cases)

Refund may be considered only if:

  • No work has started
  • Client requests cancellation within 24 hours of payment
  • Duplicate payment is made by mistake

Government Fees

Government fees (if paid) are non-refundable under all circumstances.

Processing Time

Approved refunds will be processed within 7–10 working days.